Your Lexus vehicle has been designed to have fewer maintenance requirements with longer service intervals to save both your time and money. However, each regular maintenance as well as day−to−day care is more important than ever before to ensure smooth, trouble−free, safe, and economical driving. It is the owner’s responsibility to make sure the specified maintenance, including general maintenance services, is performed. Note that both the new vehicle and emission control system warranties specify that proper maintenance and care must be performed. See the “Owner’s Guide”, “Owner’s Manual Supplement” or “Warranty Booklet” for complete warranty information.
General maintenance items are those day−to−day care practices that are important to your vehicle for proper operation. It is the owner’s responsibility to ensure that the general maintenance items are performed regularly. These checks or inspections can be done either by yourself or your Lexus dealer.
The scheduled maintenance items listed in the “Owner’s Manual Supplement/Scheduled Maintenance” are those required to be serviced at regular intervals. For details of your maintenance schedule, read the “Owner’s Manual Supplement/Scheduled Maintenance”. It is recommended that any replacement parts used for maintenance or for the repair of the emission control system be Lexus supplied.
The owner may elect to use non−Lexus supplied parts for replacement purposes without invalidating the emission control system warranty. However, use of replacement parts which are not of equivalent quality may impair the effectiveness of the emission control systems.
You may also elect to have maintenance, replacement, or repair of the emission control devices and system performed by any automotive repair establishment or individual without invalidating this warranty. See “Owner’s Guide”, “Owner’s Manual Supplement” or “Warranty Booklet” for complete warranty information.
Managing the Vehicle Damage Repair Process
In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by your GM vehicle warranty.
Insurance pays the bill for the repair, but you must live with the repair. Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with your repair professional, and insist on Genuine GM parts. Remember if your vehicle is leased you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost.
If another party’s insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company’s collision policy repair limits, as you have no contractual limits with that company. In such cases, you can have control of the repair and parts choices as long as cost stays within reasonable limits.
Where to go for service?
Lexus technicians are well−trained specialists and are kept up to date with the latest service information through technical bulletins, service tips, and in−dealership training programs. They are well informed about the operation of all the systems on your vehicle.
You can be confident that your Lexus dealer’s service department performs the best job to meet the maintenance requirements of your vehicle. Your copy of the repair order is proof that all required maintenance has been performed for warranty coverage. And if any problems should arise with your vehicle while under warranty, your Lexus dealer will promptly take care of it. Again, be sure to keep a copy of the repair order for any service performed on your Lexus.
What about do−it−yourself maintenance?
Many of the maintenance items are easy to do yourself, if you have a little mechanical ability and a few basic automotive tools. Simple instructions for how to perform them are presented in Section 6. If you are a skilled do−it−yourself mechanic, the Lexus service manuals are recommended. Please be aware that do−it−yourself maintenance can affect your warranty coverage. See your “Owner’s Guide”, “Owner’s Manual Supplement” or “Warranty Booklet” for the details.