This Use and Maintenance Handbook is divided into 4 parts, each of which systematically subdivided according to subject, for quick and easy consulting.
AFTER SALES SERVICE
To comply to the warranty conditions, all the instructions for correct use and maintenance described in this manual are to be followed.
For any type of servicing the ASTRA V.I. Dealership is at the complete disposal of the Customer. Equipment and skilled staff are available for maintenance or repair jobs. The ASTRA
V.I. Dealership is always willing to offer you hints and advice to ensure you get best performance from your vehicle.
Any spare parts used for replacements are to be “GENUINE ASTRA SPARES” which can be obtained from the dealer warehouses and authorised workshops. Remember that a correct order for spare parts must always include the following details:
If the items are parts of a main group (engine, cab, axles, power steering, gearbox etc.) indicate also the group version and serial number.
Assembly of accessories, additions and modifications on the vehicle are to be carried out in conformity with ASTRA directives. The specific document “Directive for conversion and out-fittings” can be obtained as a guideline from the After Sales Service workshops.
It is reminded that, especially regarding the electrical system. there are several electrical sockets available (standard or optionals) to simplify electrical operations carried out by the outfitters.
For any exemption from the directives for the conversion it is necessary to have authorisation from ASTRA.
It is strictly forbidden to make modifications or connections to the wiring of electronic control units. In particular the interconnection lines between control units (CAN lines) are never to be interfered with.
Diagnostics and maintenance operations are to be carried out by skilled personnel using approved diagnostics equipment.
Ignoring these afore-mentioned prescriptions will annul the contractual warranty .
Managing the Vehicle Damage Repair Process
In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by your GM vehicle warranty.
Insurance pays the bill for the repair, but you must live with the repair. Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with your repair professional, and insist on Genuine GM parts. Remember if your vehicle is leased you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost.
If another party’s insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company’s collision policy repair limits, as you have no contractual limits with that company. In such cases, you can have control of the repair and parts choices as long as cost stays within reasonable limits.
Vehicle identification plate
1)Type approval number markings
2)Vehicle chassis punch markings
3)Overall vehicle weight
4)Overall tractor + trailer/semitrailer weight
5)Maximum admissible weight 1st axle
6)Maximum admissible weight 2nd axle
7)Maximum admissible weight 3rd axle
8)Maximum admissible weight 4th axle
9)Maximum admissible weight on fifth wheel (tractor versions only)
10)Vehicle commercial denomination
14)Number of axles
15)Grade of smoke